{
  "count": 42,
  "faqs": [
    {
      "question": "Do you deliver across New Zealand?",
      "answer": "Yes. We ship to both the North and South Islands, to residential and commercial addresses. Delivery is free on every order, with no hidden shipping charges. Some rural and offshore island addresses can take a little longer, so send us a message if you want to check before ordering.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "How long does delivery take?",
      "answer": "Orders are dispatched in 1 to 2 business days. Standard delivery then takes 3 to 5 business days to major metropolitan areas, 4 to 6 business days to secondary cities and large towns, and 7 to 14 business days to remote or outlying areas. You get a tracking link by email as soon as it ships.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "Is there a faster option?",
      "answer": "Yes. Express delivery is a $49.95 upgrade you can choose in the cart. Standard delivery stays free, so express is a paid upgrade you only take if you want the oven sooner.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "What payment methods can I use?",
      "answer": "You can pay by card through Stripe or with your PayPal account. Apple Pay and Google Pay work too. Everything is processed securely and we never see or store your card details.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "What does the pizza oven cost delivered?",
      "answer": "$399, delivered. That is the total price you pay to your door anywhere in New Zealand on standard delivery, with the stone, peel, cutter, gas regulator and infrared thermometer all included.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "What gas does it run on, and is the tank included?",
      "answer": "It runs on propane. You connect it to a standard propane tank using the regulator supplied. The tank itself is not included, and neither is the AA battery for the electric ignition. Both are easy to pick up locally.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "How hot does it get, and how fast does it cook?",
      "answer": "It reaches up to 500C, which is far beyond what a kitchen oven can do. At full temperature a 12-inch pizza cooks in about 80 seconds. A standard home oven tops out around 482F, which is why kitchen-baked pizza never gets the same base.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "Can I use it indoors?",
      "answer": "No. This is a propane appliance and it is for outdoor use only. Use it on a stable, level surface with clear space around it, and follow the instruction manual and your local gas safety rules.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "Can I return it if I change my mind?",
      "answer": "If it is unused and still in its original sealed packaging, contact us within 14 days of delivery and we will assess the return. Return shipping in that case is yours to cover. Once the oven has been used or assembled we cannot take it back unless there is a fault.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "What happens if it arrives damaged or faulty?",
      "answer": "Contact us within 14 days of delivery with your order reference and clear photographs, and we will arrange a replacement, replacement parts, or a full refund. Please keep the packaging until you have checked everything. Beyond that the 2 year warranty covers manufacturing defects under normal domestic use.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "How do I clean the stone without ruining it?",
      "answer": "Let it cool completely, then brush the loose ash and crumbs off with a dry stiff brush. Never use soap or water on the stone: it absorbs both and steams them back out on your next cook. The steel body just needs a damp cloth and a dry off.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "Is it certified for use in New Zealand?",
      "answer": "Yes. It is supplied with a waterproof cover and pizza stone, which is the standard that applies to outdoor cooking gas appliances here, and the cooking surfaces are FDA compliant for food contact.",
      "source": "general",
      "url": "https://pizzaoven.net.nz/contact/"
    },
    {
      "question": "What exactly is this wood fired pizza oven, and why is it the best pizza oven for home use?",
      "answer": "This is a compact outdoor wood fired pizza oven designed to deliver authentic, restaurant-quality pizza in your own backyard. Unlike a conventional home oven, it reaches the high temperatures needed for a properly blistered, crispy-based pizza - all powered by convenient wood, charcoal or briquette with no wood, firelighters, or waiting around. It's the pizza oven New Zealand home cooks have been looking for: capable, certified, and genuinely easy to use.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How is a dedicated outdoor pizza cooker different from cooking pizza in my regular oven?",
      "answer": "A standard home oven tops out at around 250°C - nowhere near hot enough for authentic pizza. A dedicated outdoor pizza cooker reaches temperatures far beyond that, producing the intense, direct heat that creates a properly charred base, puffed crust, and perfectly melted cheese in just a few minutes. The included pizza stone absorbs and radiates heat from below, replicating the floor of a traditional Italian pizzeria oven. The result is simply not achievable in a conventional kitchen oven.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Is this a truly portable pizza oven, or is it too heavy to move around?",
      "answer": "At 10.4kg (10.4 kg) and a compact 53 × 31 cm footprint, this freestanding pizza oven is easy to position on any patio or outdoor surface. It sits on a patio table, a BBQ trolley, or any stable outdoor surface, and the legs can be removed for transport. Many customers take theirs to self-catering getaways, family farms, and camping trips - it travels surprisingly well and sets up in under 30 minutes wherever you are.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "What type of gas does this wood fired pizza oven use, and where do I get it?",
      "answer": "This wood fired pizza oven runs on wood, charcoal or briquette at charcoal / wood - simply connect it to your wood, charcoal or briquette supply. Wood/charcoal fuel runs on a single use wood, briquette or charcoal. No cylinder sourcing needed - if you have a wood, charcoal or briquette connection, you're ready to cook.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How quickly does this outdoor pizza wood oven setup heat up and get ready to cook?",
      "answer": "One of the biggest advantages of an outdoor pizza wood oven design is speed. It heats up far faster than wood-fired alternatives - there's no building a fire, no waiting for flames to die down to coals, and no guesswork. The integrated thermometer shows you the chamber temperature in real time, so you know the exact moment it's ready. From cold start to first pizza, the whole process is quick, controlled, and repeatable.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "I'm looking at pizza ovens for sale in New Zealand - what makes this wood fired pizza oven stand out?",
      "answer": "When comparing pizza ovens for sale locally, it stands apart for several reasons: it's quality-tested for use in New Zealand, it comes complete with a pizza stone, grill, grid, hose and regulator - no hidden extras - and it's priced at NZ$399 with free delivery included, is food-safe materials for food safety, and comes complete with pizza stone, grill and all accessories. Many imported pizza ovens at a similar or higher price point arrive without accessories and lack proper certification. The oven is genuinely ready to cook from day one.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Is this a good alfresco pizza oven for outdoor entertaining?",
      "answer": "This wood fired pizza oven was built for exactly this. As an alfresco pizza oven, its compact and modern stainless steel design looks great on a patio or outdoor kitchen counter, and it's capable enough to produce pizza after pizza for a full table of guests. The stone retains heat between cooks, meaning turnaround times are fast. Many New Zealand families tell us it's completely replaced their Friday night barbecue tradition - pizza nights have become the new ritual.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Can this portable wood fired oven be used for anything other than pizza?",
      "answer": "Absolutely - this is a fully functional portable wood fired oven, not just a pizza maker. With the door in place it holds heat for roasting, baking and slow-cooking: roast chicken, lamb chops, garlic bread, flatbreads, ciabatta and vegetables all work beautifully. The included cooking grill and grid expand what's possible even further. It's genuinely one of the most versatile outdoor cooking appliances you can own.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "What size pizzas can I make in this pizza maker?",
      "answer": "The cooking chamber accommodates pizzas up to 33cm (13 inches) in diameter - a generous restaurant-standard size. That's enough for a satisfying individual pizza or a sharing pizza for two. Because the stone retains heat well between cooks, you can produce multiple pizzas back-to-back without a long wait, making this pizza maker well suited for family nights and small gatherings alike.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Does this pizza oven include a pizza stone, or do I need to buy one separately?",
      "answer": "The pizza stone comes included in the box - no separate purchase required. This is a significant value-add, as a quality pizza stone sized for a dedicated pizza oven can cost several dollars on its own. The stone is the single most important factor in achieving a properly crispy base, and the included stone is perfectly matched to the cooking chamber dimensions for optimal heat transfer.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Is this wood fired pizza oven safe and certified for use in New Zealand?",
      "answer": "Yes - it is quality-tested and food-safe materials. It complies with New Zealand/EU outdoor cooking safety regulations including outdoor cooking safety standards. It also features a pressure regulator for safe wood, charcoal or briquette use. This is a properly certified wood fired pizza oven designed for the New Zealand and EU market.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Can I use this oven indoors or in a covered pergola?",
      "answer": "This oven is approved for outdoor use only - this applies to all wood, charcoal or briquette appliances and is a safety requirement, not just a recommendation. Using any wood fired oven in an enclosed or poorly ventilated space creates a risk of carbon monoxide buildup, which is dangerous. A well-ventilated open-sided pergola or gazebo may be suitable, but indoors, in a garage, or in any enclosed structure is not. Always prioritise proper ventilation and follow the included safety guidelines.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How does a wood fired pizza oven compare to a wood-fired pizza oven?",
      "answer": "Wood-fired ovens produce a subtle smoky flavour that pizza purists love, but they come with real trade-offs: sourcing and storing dry wood, long heat-up times, less temperature control, and more cleaning effort. A wood fired pizza oven like this gives you instant ignition, fast and precise heat, and a consistent cook - every time, with no mess. For the vast majority of home cooks, it delivers outstanding pizza results results with a fraction of the effort.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "I've been searching for a pizza wood fired oven near me - can you deliver to my area?",
      "answer": "We deliver the wood fired pizza oven nationwide across New Zealand - no need to search for a pizza oven near me or drive to a store. We deliver free to all major cities including Auckland, Wellington, Christchurch, Hamilton, Tauranga, Dunedin, Palmerston North, Napier, New Plymouth, and surrounding areas, as well as many smaller towns. Delivery is free, and you'll receive tracking information once your order is dispatched.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How long does delivery take after I place my order?",
      "answer": "Orders to major metropolitan areas typically arrive within 3-5 business days. Delivery to smaller towns or more remote areas may take a little longer. You'll receive an email confirmation and tracking details once your order has been dispatched so you can monitor it all the way to your door. If you have a specific delivery deadline, contact our support team and we'll do our best to assist.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "What is the price of this wood fired pizza oven and is it good value?",
      "answer": "The wood fired pizza oven is priced at NZ$399 with free delivery included. For a fully certified, New Zealand-standard wood fired pizza oven that includes a pizza stone, cooking grill, grid, hose and regulator, this represents strong value in the local market. Comparable imported pizza ovens frequently retail at NZ$200-NZ$500 and arrive without accessories. You're getting a complete, ready-to-cook setup backed by a 12-month warranty - excellent value for the money.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "What is the return and refund policy if something is wrong with my order?",
      "answer": "If your order arrives damaged or with a manufacturing defect, contact us within 7 days of delivery and we'll arrange a replacement or full refund. Our 12-month warranty covers manufacturing faults beyond that initial period. We want every customer to be completely happy with their purchase - if something isn't right, we'll make it right. Full details are available in our Shipping & Returns Policy.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Is the online checkout secure? How is payment processed?",
      "answer": "All payments are handled by Stripe - one of the world's leading payment platforms, trusted by millions of businesses globally. Stripe uses 256-bit SSL encryption and is PCI DSS Level 1 certified, the highest possible security standard in the payments industry. Your card details are never stored on our systems. Buying through our site is as secure as any major online retailer.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How difficult is this portable oven to assemble straight out of the box?",
      "answer": "Assembly is simple and typically takes 20-30 minutes - no special tools or technical knowledge required. You'll attach the four legs, fit the chimney, place the pizza stone, and connect the regulator and hose to your fuel. A full instruction manual is included. Most customers are firing up their portable oven and cooking their first pizza within an hour of the box arriving at their door.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "What warranty does this wood fired pizza oven pizza oven come with?",
      "answer": "This wood fired pizza oven comes with a 12-month manufacturer's warranty covering defects in materials and workmanship under normal domestic use conditions. If a manufacturing fault occurs within this period, we'll arrange a repair, replacement, or refund. The warranty does not cover accidental damage, misuse, or modifications. Keep your proof of purchase safe - you'll need it if you ever need to make a claim.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How do I clean this wood fired pizza oven wood fired oven after use?",
      "answer": "Cleaning is straightforward. Once the oven has cooled completely, wipe the stainless steel exterior down with a damp cloth. The removable front door gives you easy access to the interior chamber for cleaning. For the pizza stone, let it cool fully then brush off any residue with a dry brush - never soak it in water, as this can cause the stone to crack. A little regular care will keep this wood fired pizza oven in great condition for years of use.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How does the wood, charcoal or briquette connection work on this pizza oven?",
      "answer": "This pizza oven connects directly to your home's wood, charcoal or briquette supply at charcoal / wood - no gas supply needed - just add wood or charcoal. Simply connect the gas fitting, press the light your wood or charcoal (wood or charcoal required, not included), and the oven is ready to heat. Running costs are low, and you never have to worry about running out of gas mid-cook. It's one of the most convenient outdoor cooking setups available.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "What are the best tips for cooking perfect pizza in this wood fired pizza oven?",
      "answer": "Allow the oven and pizza stone to fully preheat before launching your first pizza - patience here makes a real difference to your crust. Dust the stone lightly with semolina or flour to prevent sticking. Keep your pizza base thin and your toppings light for the fastest, crispiest result. Rotate the pizza halfway through cooking for an even bake, and keep a close eye on it - at pizza oven temperatures, the difference between perfect and overdone can be less than a minute.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Is this wood fired pizza oven suitable as a family pizza oven for kids and busy households?",
      "answer": "This wood fired pizza oven is a fantastic family pizza oven - making your own pizzas together is a genuinely fun activity, and kids love choosing their own toppings. As with any appliance that reaches high temperatures, children should be supervised and kept at a safe distance during cooking. The adjustable air vents and door handles make this wood fired pizza oven as safe as any certified outdoor cooking appliance when used correctly and responsibly.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Can I take the portable pizza oven camping or to a holiday house?",
      "answer": "As a wood, charcoal or briquette appliance, this pizza oven is best suited to fixed or semi-permanent outdoor setups with a wood fuel. Its compact 53 × 31 × 68 cm freestanding design makes it easy to position on any patio or outdoor kitchen. For garden parties, outdoor entertaining, and everyday backyard use, it's an ideal permanent outdoor cooking station.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Does this wood fired pizza oven come with a pizza peel or paddle?",
      "answer": "A pizza peel is not included, but it is strongly recommended as an accessory. A long-handled metal peel makes launching and retrieving your pizza safely and easily - especially important when the oven is at full temperature. Pizza peels are widely available from kitchenware retailers across New Zealand and online. Look for a metal-headed peel for launching and a perforated one for serving neat slices.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Can I cook bread, roasts, and other food - not just pizza - in this outdoor oven?",
      "answer": "This wood fired pizza oven is a genuinely versatile outdoor oven that goes well beyond pizza. With the door fitted, it creates an enclosed oven environment ideal for baking artisan breads, ciabatta, and focaccia, as well as roasting chicken, vegetables, lamb and more. The included cooking grill adds even more flexibility. Many customers use this wood fired pizza oven as their primary outdoor cooking appliance throughout the week, not just on pizza nights.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How does the integrated thermometer work and why does it matter?",
      "answer": "This wood fired pizza oven's built-in analogue thermometer reads the internal chamber temperature at a glance, so you always know when the oven is at the right heat before you launch a pizza. This takes the guesswork completely out of the equation - no more launching a pizza too early into an under-heated oven, or burning your base because you can't judge the temperature by eye. It's a small feature that makes a consistently big difference to your results.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "Is this wood fired pizza oven a good gift idea for a food lover or BBQ enthusiast?",
      "answer": "This wood fired pizza oven makes an exceptional gift - it's the kind of appliance that genuinely gets used and talked about. It arrives in a complete, well-presented box with everything needed to start cooking immediately, which means no awkward extras to source. Simply enter the recipient's delivery address at checkout and we'll deliver it directly to them. It's a memorable, high-impact present for birthdays, housewarmings, Father's Day, or any occasion worth celebrating properly.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    },
    {
      "question": "How do I contact support if I have a problem with my wood fired pizza oven after it arrives?",
      "answer": "Our customer support team is available by email at theteam@pizzaoven.net.nz or by phone at +66 098 391 3877. We aim to respond to all queries within one business day. Whether it's a question about assembly, a warranty claim, or anything else, we're here to help. Keep your proof of purchase safe - you'll need it for any warranty or returns queries.",
      "source": "2 Layer Wood Fired Pizza Oven",
      "url": "https://pizzaoven.net.nz/2-layer-wood-fired-pizza-oven/"
    }
  ]
}